Description
Precise Expressions – Returns & Exchanges Pro for WooCommerce
Returns & Exchanges Pro extends the Lite customer return-request portal with licensed exchange, cancellation, replacement-order and advanced admin workflows.
Requirements: WooCommerce, Precise Expressions Returns & Exchanges Portal Lite installed and active, and an active Pro licence. Lite remains responsible for the standard return-request experience.
What Pro adds beyond Lite
Exchange requests
Allow eligible customers to submit exchange requests through the portal, subject to merchant settings and order-status eligibility.
Linked replacement orders
After approval, support the exchange replacement/repurchase flow and link the resulting WooCommerce order to the exchange request for staff review.
Cancellation requests
Allow eligible customers to request cancellation. Merchants review the request; refunds remain a separate WooCommerce and store-policy process.
Optional cancellation automation
Automatic order cancellation is off by default and applies only when enabled by the merchant for eligible pre-fulfilment orders.
Reporting and admin workflow controls
Use Pro reporting, dashboard visibility, price-difference/reservation controls and exchange workflow actions to manage approved cases.
Portal workflow boundaries
Portal requests and workflow status help organise post-purchase work; they do not guarantee approval, refund eligibility, stock availability or a particular customer-service outcome.
Choose the licence that matches your store or agency
Precise Expressions Returns & Exchanges Pro is available for individual WooCommerce stores and
agency partners managing multiple client stores that need structured returns, exchanges, and cancellation workflows.
Single Site
- 1 WooCommerce site
- Customer return portal
- Exchange and cancellation requests
- Admin request workflow
- Licence and update support
Agency Starter
- Up to 5 client sites
- One licence for agency use
- Returns and exchange workflows
- Image upload support
- Licence and update support
Agency Growth
- Up to 20 client sites
- For active WooCommerce agencies
- Multi-store RMA workflows
- Replacement-order handling
- Licence and update support
Agency Partner
- Custom site limit
- For larger agencies
- Custom licence arrangement
- Partner onboarding discussion
- Suitable for higher-volume client work
To purchase: choose your licence from the product options near the Add to cart button.
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